Privacy Policy.

PromoGent Solutions PVT LTD ("we," "our," or "PromoGent") is a digital studio specializing in Conversion Rate Optimization (CRO), traffic acquisition, and performance-tuned web and mobile applications. We operate as the Data Controller under European Union (GDPR) and Indian information technology guidelines.

This Privacy Policy applies to our website (promogent.com) and all digital services, diagnostic calculators, audits, and communication channels managed by our team. By using our platform, you consent to the processing terms highlighted here.

To deliver premium digital engineering, audits, and performance tracking, we collect both direct identifiers and implicit technological markers:

• Direct Inquiries: When you fill out contact sheets, sign up for a free CRO audit, or use our ROI calculator, we collect your name, email, company domain, target revenues, and communication history.
• Usage and Analytical Metadata: We log IP addresses, geographic locales (country/city level), browser signatures, referring channels, specific page paths viewed, click pathways, and site interactions (such as screen recordings and heatmaps).
• Third-Party Platform Traces: If you navigate to or engage our services via verified partner systems (e.g., our top-rated Fiverr agency services), we may receive transaction and communication metadata in accordance with their privacy policies.

Your information is processed in line with legal foundations (contract performance, legitimate interests, or explicit consent). We process details to:

• Compile Audits & Diagnostics: Calculate and generate the custom ROI leakage audits and conversion roadmap reports.
• Enhance Site Performance: Monitor real-time performance diagnostics, Core Web Vitals, screen responsiveness, and UI layouts to ensure seamless speeds and transitions.
• Secure Transactions: Support client boarding, NDAs, Master Service Agreements (MSA), and secure billing operations.
• Marketing Communications: Deliver rare, premium insights on CRO trends, engineering stacks, and cloud efficiency (only if you opt-in; you can unsubscribe instantly at any time).

We keep personal identifiers only as long as necessary to complete your audit pipeline, service agreement, or satisfy statutory compliance (typically up to 5 years from the last communication). Analytical metadata (non-identifying) may be retained longer to benchmark system improvements.

We never lease, sell, or rent your database entries. Your data is shared exclusively with critical SaaS sub-processors necessary to run the website and fulfill our services:

Regardless of your home territory, we respect global privacy frameworks. You have the following operational rights:

We may tweak this policy from time to time to accommodate fresh performance tools or legal mandates. We will announce significant modifications by updating the "Last Updated" stamp above.

For any requests regarding your rights, data erasure, or clarifications, contact our designated privacy compliance officer at: